Terms and conditions
For orders please consider at least a 1-month period prior to the dispatch date!
We export to all countries. The shipping costs including packaging, postage, transport insuranse and export customs clearance are billed at actual cost.
Methods and terms of payment:
All payments have to be made in advance.
- By money transfer to our bank account
- Cash on delivery (only possible for deliveries within Bulgaria)
All of the products we sell are backed by a 3-year Guarantee, effective from the date of purchase.
VAT Identification Numbers for EU Customers
If you are an EU customer, please specify whether you have a VAT ID NO. or not if you have a VAT ID, you do not have to pay the Bulgarian VAT. If you do not have a VAT ID or do not indicate your VAT ID on your order form, we are legally bound by EU tax laws to add the Bulgarian VAT (actual 20%). This regulation only applies to customers from countries within the European Union. Any exports to other countries are not subject to VAT.